Saturday, September 10, 2011

Interstate Remains Repatriation within Malaysia

Ms Vun called me at 4 am one morning to inform of her mother's passing.

She wished to send her beloved mother's remains back to Tawau, Sabah as this was her mother's wish to be buried at her hometown.

Without delay, we went to the condominium where her remains was and carried out the necessary arrangements for the family.

Being a devoted Buddhist, Ms Vun would like to perform prayers for her mum prior to sending her off. As such,  we arranged our Buddhist Nuns for a two nights funeral rite at our Nirvana Memorial Center which was attended by the relatives from KL.

At the same time, we were making concurrent arrangements with Malaysia Airlines Cargo Service (MAS Cargo) for the repatriation.

With the compliance of MAS Cargo regulations, we prepared the casket to comply with the stringent requirements imposed by the authorities:

> Casket hermetically sealed in a clear polyethylene liner
> Embalming Certificate enclosed
> DBKL Health Department Clearance with seal
> Transfer location and consignee details identified and documented
> Transfer date, time and procedures are finalised to minimise transit and other delays.

At the end of the second night prayers, our Service Team transported the casket to MAS Cargo for airport clearance, which include weighing of the "parcel" and stamping of the airway bill.  This was done in advance the night before the departure day so as to avoid any unnecessary delay. 

We coordinated with the Tawau's consignee, to ensure the smooth receiving and transferring of the late Mdm Lee's casket arrived home for the family prayer.










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