Repatriation Service

We have just completed a Repatriation Service for a British national who has passed away from a fire accident in Kuala Lumpur.

With a mandate from the employer of the deceased, we claimed the remains from a hospital in Kuala Lumpur and commence preparation of the memorial service.

After cremation, the ash urn was later sealed, certified by a DBKL Health Department officer and delivered to the deceased's family members at a hotel in Kuala Lumpur.

The family left Malaysia with a heavy heart but was thankful for our efficient service in completing the funeral service within 2 working days.

They were touched by the care and attention afforded by our team and also the respect and sensitivity given during the service in preparing the ashes. They were also very appreciative of Nirvana who has taken the extra effort to accommodate the various requests made by the family members to make the funeral service more akin to the common practices in Britain.

In the line of our profession, we strive to demonstrate the highest level of commitment in discharging our duties and responsibilities. We are obliging and compassionate when dealing with people who have lost their loved one, more so they are from far abroad who need almost every assistance and support in such a helpless situation.

For Repatriation Service, we, as Funeral Directors, are tasked to obtain all the necessary documentations and permits including the followings:

> Burial Certificate
> Death Registration from Jabatan Pendaftaran Negara (National Registration Department)
> Repatriation Permit
> Clearance and Certification from Ministry of Health
> Sealing of Urn before embarkation
> Assistance in reporting death with the High Commission or Embassy

A smooth operations in the process of Repatriation will help to make the family's bereavement a littler lighter, that is our ultimate mission.